Privacy Policy for Air Gourmet & Air Gourmet App

Effective Date: October 1, 2025
Last Updated: October 1, 2025

Introduction

Air Gourmet (“we,” “our,” or “us”) operates the Air Gourmet mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App to order luxury inflight catering services.

By using the Air Gourmet App, you agree to the collection and use of information in accordance with this policy.Information We Collect

Personal Information

When you create an account or place an order, we collect:

  • Contact Information: Full name, email address, phone number
  • Delivery Information: Aircraft tail number, airport codes (FBO), delivery date and time
  • Company Information: Company name, industry type (optional)
  • Account Credentials: Username and encrypted password
Order Information
  • Menu items selected and customization preferences
  • Special instructions and dietary requirements
  • Order history and purchase records
Automatically Collected Information
  • Device information (device type, operating system)
  • App usage data and navigation patterns
  • Session information and login activity
How We Use Your Information

We use the collected information to:

  • Process and fulfill your catering orders accurately and on time
  • Communicate with you about orders, delivery confirmations, and service updates
  • Maintain your account and provide customer support
  • Improve our services through analysis of usage patterns
  • Send transactional emails (order confirmations, password resets)
  • Manage our customer relationship and provide personalized service
Data Storage and Security
  • Data Storage: Your information is securely stored on our servers hosted by Replit, https://replit.com/~
  • Session Management: We use secure session-based authentication to protect your account
  • Password Security: Passwords are encrypted using industry-standard hashing algorithms
  • Data Retention: We retain your information for as long as your account is active or as needed to provide services
Third-Party Services

We use the following trusted third-party services:

  • SendGrid: For sending transactional emails (order confirmations, notifications)

These services have their own privacy policies and we encourage you to review them.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With catering partners to fulfill your orders (delivery details only)
  • Service providers who assist in operating our App (under strict confidentiality agreements)
  • Legal requirements if required by law or to protect our rights
  • Business transfers in the event of a merger, acquisition, or sale of assets
Your Rights and Choices

You have the right to:

  • Access your personal information by logging into your account
  • Update or correct your information through the profile settings
  • Delete your account by contacting us at info@air-gourmet.com
  • Opt-out of marketing communications (transactional emails will still be sent)
  • Request a copy of your data in a portable format
Children’s Privacy

Our App is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the “Last Updated” date at the top
  • Sending you an email notification (for material changes)

We encourage you to review this Privacy Policy periodically for any changes.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell your information)
  • Right to non-discrimination for exercising your CCPA rights
Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Air Gourmet
Email: info@air-gourmet.com
Phone: 310-253-7700
Address: 8635 Kittyhawk Ave., Los Angeles, CA, 90045