Privacy Policy for Air Gourmet & Air Gourmet App

 

Effective Date: October 1, 2025

Last Updated: April 2026

 

Introduction

 

Air Gourmet (“we,” “our,” or “us”) operates the Air Gourmet mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect your information when you use the App to request and manage in-flight catering services.

By using the Air Gourmet App, you agree to the collection and use of information in accordance with this policy.

 

Information We Collect

 

Personal Information

 

When you create an account or place an order, we collect:

  • Full name

  • Email address

  • Phone number

  • Company name

 

Delivery Information

 

To fulfill orders, we collect:

  • Aircraft tail number

  • Airport code (FBO)

  • Delivery date and time

  • Special instructions

 

Order Information

 

  • Menu selections and custom requests

  • Order history

 

Automatically Collected Information

 

  • Device type and operating system

  • Basic usage and interaction data

 

 

How We Use Your Information

 

We use your information to:

  • Process and fulfill catering orders

  • Communicate with you about orders and service updates

  • Provide customer support

  • Maintain your account

  • Send transactional emails (order confirmations, account updates)

  • Improve app performance and usability

 

 

Data Storage and Security

 

We take reasonable measures to protect your information.

  • Data is transmitted securely using standard encryption (HTTPS)

  • Access to personal data is limited to authorized personnel

  • We retain data only as long as necessary to provide our services

 

 

Third-Party Services

 

We use trusted third-party services to operate the app and process communications (such as email delivery and form handling).

These providers only process data as needed to perform their functions and are required to protect your information.

 

Information Sharing

 

We do not sell your personal information.

We may share information:

  • With catering partners to fulfill your order

  • With service providers supporting app operations

  • When required by law

 

 

Account Deletion

 

You may request deletion of your account at any time.

To do so:

  • Open the Air Gourmet App

  • Go to Profile → Delete Account

  • Follow the instructions to submit a deletion request

 

You may also submit a request at:

https://www.air-gourmet.com/delete-account

 

Your Rights

 

You may:

  • Access and update your account information

  • Request deletion of your data

  • Contact us regarding your information

 

 

Children’s Privacy

 

This app is not intended for users under 13. We do not knowingly collect data from children.

 

Changes to This Policy

 

We may update this policy from time to time. Changes will be posted here with an updated date.

 

Contact Us

 

Air Gourmet

Email: info@air-gourmet.com

Phone: 310-253-7700

Address: 8635 Kittyhawk Ave., Los Angeles, CA 90045